Connect Intercom to Sisense for Unbiased Marketing Insights

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What is Intercom?

Intercom is a leading customer messaging platform that enables businesses to communicate with customers and prospects through personalized, in-app and email messaging. Enterprise companies benefit from using Intercom as it helps them streamline customer support, drive engagement, and improve customer retention. With its powerful automation and segmentation features, Intercom offers a scalable solution for managing customer interactions and tracking user behavior at scale.

What is Sisense?

Sisense is a robust business intelligence (BI) and data visualization platform that allows enterprise companies to analyze and visualize complex data sets with ease. Sisense's intuitive interface and powerful analytics engine enable users to create interactive dashboards and reports, providing actionable insights for data-driven decision-making. By using Sisense, enterprises can simplify their data analysis process, uncover hidden trends, and make informed decisions that drive growth and profitability.

Connecting Intercom to Sisense

Connecting Intercom to Sisense can be achieved through various methods, including:

  • Using native integrations available within the platforms, if any, to establish a connection between Intercom and Sisense.
  • Building a custom integration using APIs provided by both platforms. This requires development resources and knowledge of the API documentation for both Intercom and Sisense.
  • Utilizing third-party data connectors or ETL (Extract, Transform, Load) tools to extract data from Intercom, transform it as needed, and load it into Sisense for analysis and visualization.
  • Exporting data from Intercom as CSV files and importing them into Sisense manually. This method can be time-consuming and often requires additional data cleaning and transformation before it can be used effectively in Sisense.
  • Choosing a data integration platform like Improvado that simplifies the process of connecting Intercom to Sisense by automating data extraction, transformation, and loading processes.Improvado's data extraction and load capabilities make it a powerful and efficient solution for integrating these two platforms.

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We now rely fully on Improvado for multiple dashboards that we use for day-to-day marketing operations and strategy, as well as for presentations to executive leadership.

Waleed Noury, Senior Media Analyst at Activision
Waleed Noury
Senior Media Analyst
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Connecting Intercom to Sisense with Improvado

Improvado is the best solution for connecting Intercom to Sisense, as it offers a seamless and scalable data integration process without the need for any coding or manual data manipulation. With Improvado, you can automatically extract metrics and dimensions from Intercom, transform and normalize the data, and load it into Sisense for analysis and visualization. Improvado's extensive data dictionary ensures that all relevant Intercom data is available for you to create comprehensive and insightful Sisense dashboards. Moreover, Improvado's dedicated customer support team is available to assist with any integration challenges and ensure a smooth onboarding experience.

Summary of connection Intercom to Sisense

In summary, connecting Intercom to Sisense becomes a streamlined process with Improvado, offering numerous benefits such as scalability, customization, high-quality customer support, and the ability to process large volumes of data. By centralizing marketing and sales data from Intercom and other sources, you can unlock valuable insights and make data-driven decisions to drive business growth. To learn more about how Improvado can help you integrate Intercom with Sisense, book a call with one of our experts today.

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Reliable insights with Improvado

Trusted by the leading data-driven companies, Improvado is an advanced marketing analytics providing businesses with fully automated no-code data pipelines: from data to insights.

  • Reliable data pipeline — automatically get analysis-ready data from hundreds of marketing platforms.
  • Any BI platform — clean and consistent dashboards in Looker Studio, Tableau, and PowerBI.
  • Compliance – HIPAA, GDPR, CCPA, and SOC2 certified, Improvado covers your data pipeline with Enterprise-grade SLA.
  • Best in class Customer Success – dedicated CSMs and Professional Services to build custom data connectors and modify dashboards.
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